HomeViews publishes a 4.7/5 Design score and a 4.0/5 Facilities score for Dollar Bay. Resident feedback praises “style and quality of fittings,” says “the heating and cooling is very effective” and describes sound insulation as “very high quality”; one resident, however, reported waiting five months for a cooling system repair and hearing “strange noises from cooling vent.”

Residents describe the concierge as “friendly and helpful,” say management is “usually quick to solve any issues,” and report that the building is clean, with service areas “always free from litter.” Countervailing feedback includes high fees for limited services and a serious service complaint that there was no receptionist at the desk and a visitor was told to wait “20-25 mins.”

Published resident feedback describes the homes as “High spec” with “great material” and gives Design 4.5/5 and Facilities 4.3/5 on HomeViews. The same source includes a complaint that issues concerning “the building rather than fixtures” take a long time to investigate or resolve; no published review located reported flooding, leaks, lift failures or other serious fabric/system failures.

Residents and visitors repeatedly praise the amenities and service: one review says the gym was “very well equipped,” while another says the concierge was “polite and helpful,” and a resident says porters are “always very helpful.” Countervailing feedback mentions “almost constant” leaf-blower and construction noise, a “convoluted fob entry security system,” bin odour, and that issues take a long time to be investigated or resolved.

Residents generally describe the homes as “well finished, cosy and spacious” and one called the flat “to a really high standard.” One reviewer reported that the heating was not working properly on move-in, but said management promptly sent engineers; the same review reported no excessive lift waiting, and no recurring physical-system failure was published.

The resident reviews are broadly positive about day-to-day operations: “The concierge are great and friendly,” management was described as “good, friendly and helpful,” and another resident called the building clean, secure and quiet. The main criticisms are the lack of a gym and communal facilities, limited nearby shops, occasional lobby “mess and noise,” and one request for more entrance security.

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The only homeowner account read was positive: the resident said “the quality stood out,” with “welcoming neighbours” creating “a feeling of safety and belonging.” She also described Mount Anvil as “responsive, clear and reliable at every stage,” but this is one published homeowner account rather than a recurring independent complaint or praise theme.

Most physical-condition comments are favourable: one resident said the “heating systems, controls and windows/doors within the flat are also nicely done,” while another said engineers could attend issues within 1–2 days. However, Google review material includes a serious report that a water leak “flooded my entire flat,” and other reviews mention a front-door lock, hot-water problems and chipped bathroom fittings; these are individual reports rather than a published structural sub-score for Phase 2.

Residents repeatedly praise the location, amenities and concierge: one review calls the development “very well connected,” while another says the “concierge are always available” and the interiors are kept “really clean.” The evidence is mixed on operations: one 2026 HomeViews review describes staff as “extremely rude” and systems as “antiquated, slow, and unorganized,” whereas other residents report helpful management and engineers attending within 1–2 days.

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The published resident comments describe a mixed day-to-day experience. One reviewer said the “concierge team are also lovely and professional” and another simply called the homes “Affordable apartments”; however, another reported that “the walls are paper thin and is super noisy,” while a further review described loud music continuing “until 3am.”