Reviews describe the first-phase outdoor work positively: the beach club, pools and beach restaurant were renovated, and one guest said the grounds were “immaculate”; another called the gym “brand new.” The physical criticism is concentrated in areas not yet fully renewed as of the reviews: “rooms are incredibly small, dated,” with reports of fluctuating shower temperature, defective doors, old air-conditioning and poor soundproofing. The 2025 Telegraph review says restoration was continuing through 2026, so the condition at October 11, 2026 remains partly uncertain.

Daily-life reviews are strongest on staff and setting: guests describe staff as “friendly, charming and professional,” and praise the private beach, pools and outdoor gym. The recurring counterpoints are expensive food and drink, occasional slow or poorly coordinated service, and some disappointing front-of-house interactions; one reviewer said the concierge was not dependable and housekeeping missed turndown twice.

Reviews describe a distinctive, well-maintained historic building and generally clean, comfortable rooms; Tripadvisor lists Rooms 4.2/5 and Cleanliness 4.6/5. However, one 2025 review said “the entrance needs a paint” and that the hotel “needs a make over,” while a later firsthand review said the pool itself “was not renovated” and reported corridors with housekeeping trolleys and toiletries not replaced at turndown.

The strongest day-to-day positives are the setting, pool, beach launch, breakfast and staff warmth: one reviewer wrote that staff “go beyond any other hotel,” while another praised “wait and discreet service.” The experience is not consistent: reviews also say “the staff need retraining,” describe concierge staff as dismissive, criticize cramped or rushed breakfast, and say prices left “a bad taste.”

no notes returned

Daily experience is strongly mixed. Positive reviews describe an “amazing view,” “attentive and friendly staff” and “Excellent food and Service,” while negative reviews report “service ... nonexistent,” staff who were “uncourteous” and “hasty,” and fish that was “overcooked and bland.”