Western National Group is a private, vertically integrated multifamily real-estate company developing, constructing, renovating, owning, acquiring, and managing apartment communities in California and Nevada. It serves residents, property owners, institutional investors, and strategic capital partners across market-rate housing markets regionally.
AI-researched delivery record, not yet confirmed by the developer. Dates may be approximate; original sources are linked.
AI research over published reviews and resident comments. Scores are a model’s reading of opinion, not figures stated on a page, and nothing here feeds any number above it. The links under each block are the pages that research says it used. Based on available resident reviews of covered buildings. These are reported experiences, not independent building inspections, and may not represent all residents or properties.
AI-researched delivery record, not yet confirmed by the developer. Dates may be approximate; original sources are linked.
AI research over published reviews and resident comments. Scores are a model’s reading of opinion, not figures stated on a page, and nothing here feeds any number above it. The links under each block are the pages that research says it used. Based on available resident reviews of covered buildings. These are reported experiences, not independent building inspections, and may not represent all residents or properties.
| Project | Overall | Structure & systems | Management & living |
|---|---|---|---|
| Link OC ApartmentsAnaheim406 units | 6.8/ 10 | 5.5/ 10 | 6.8/ 10 |
The largest published review base located was the 4.1/5 Google Reviews/Maps aggregate from 44 reviews, which sets a 7.3/10 converted level. The score is reduced for the separately reported lower 3.3/5 aggregate and recurring resident complaints, with a modest offset for repeated praise of staff, maintenance and amenities; structural scoring remains lower because the written evidence includes finish failures and repeated alarm/EV-charger reports. | |||
The available infrastructure feedback is mixed: one resident reported that “the cabinet paint has came off of 8 of our cabinets” and that wall paint came off easily, while another described the apartment as “clean, modern, and well-maintained.” A separate resident reported that the fire alarm had gone off six times, including during the night, and that some EV chargers had been broken; these are resident reports rather than an engineering inspection. | Daily-life reviews range from “stellar,” with welcoming staff and after-hours maintenance, to repeated complaints about made-up rules, fire-alarm interruptions, and declining cleanliness. One resident said hallways, stairwells and the mailroom “often look dirty” and that the trash chute had been broken for months; another praised a “friendly, professional, and incredibly responsive” leasing team and quick maintenance follow-up. | ||
| Calligraphy Urban ResidencesBrea206 units | 6.3/ 10 | —/ 10 | 6.3/ 10 |
Google's 4/5 from 39 reviews is the largest published review base and converts to 7.0/10 under the required curve. Yelp's 3.0/5 from 27 reviews is materially lower, while the sampled commentary is generally positive but includes a serious security complaint and operational complaints; the resulting resident-experience score is 6.3/10. No structural or systems score is assigned because the published material did not provide scorable evidence about building fabric or core systems. | |||
no notes returned no links returned | Residents praise staff as “friendly, helpful, available, and responsive,” and other reviews describe the property as “clean, quiet” with convenient gym and parking amenities. Negative feedback includes “frequent car break-ins” with a claim that management did not seem to care, plus one detailed account alleging a $438 move-out charge and unreliable EV chargers; these are reported complaints, not independently verified findings. | ||
| The Platform Urban ApartmentsBerryessa, San Jose551 units | 5.8/ 10 | 6.8/ 10 RentCafe 4/5 · 28 reviews · rentcafe.com RentCafe publishes 4/5 from 28 reviews. Adjusted for where resident ratings usually fall, and weighted toward the 6.5 midpoint (more strongly the fewer the reviews), that gives 6.8. | 7.0/ 10 RentCafe 4/5, 4/5, 4.5/5, 4/5, 4/5 · 28 reviews · rentcafe.com Combined from 5 published figures on 1 platform, weighted by review count, adjusted for where resident ratings usually fall and weighted toward the 6.5 midpoint where reviews are few: 7. |
RentCafe’s 4.0/5 from 28 resident reviews is the largest qualifying review base and converts to 7.0. The much more negative ApartmentRatings record and repeated complaints about management, sanitation, security/garage access and elevators justify a substantial downward adjustment, while positive staff and maintenance feedback prevents a lower result. The evidence is mixed and includes older reviews, so this is not a verified current-condition inspection. | |||
Most published material concerns operations rather than engineering condition. One resident reported that “water ... comes out dark yellow in the shower,” while another said the elevators were “constantly out of order” and reported “flooding sewage in the resident's garage”; these are individual or limited-period reports rather than a verified current engineering assessment. | Daily-life feedback is sharply mixed. Positive renters call the staff “nice,” describe “friendly neighbors” and “daily cleans,” and praise helpful leasing personnel; negative reviews allege that “a leasing office ... never responds,” describe trash and animal-waste odors, and report broken garage access, stolen packages and recurring noise. |
Santa Clara Corporate Office 3900 Freedom Circle Suite 100, Santa Clara Ca 95054
The programmatic co-GP venture invests in existing multifamily communities and land sites for new multifamily development in Southern California.
The strategic joint venture provides general-partner and selected limited-partner capital for acquisitions and ground-up multifamily development in California's major markets.
The joint venture acquired a 521-unit Inland Empire garden-apartment complex for USD 227 million.
Western National developed and built apartment projects on Nor'wood sites, while Nor'wood provided market expertise and obtained regulatory approvals; the parties were equal partners.
Denver-based ArrowMark Partners, and Irvine-based Western National Group have formed a programmatic co-GP venture
Denver-based ArrowMark Partners, and Irvine-based Western National Group have formed a programmatic co-GP venture
The venture will provide general partner capital to acquire existing multifamily communities and land sites for the development of new high-quality multifamily projects.
Western National Group and Banner Oak Capital Partners launch multifamily investment partnership
have launched a strategic joint venture that will invest in multifamily projects throughout California’s major markets.
The programmatic investment vehicle will provide general partner capital, as well as select limited partner capital, for both the acquisition of existing properties and for ground-up development projects.
ASB and Western National Group Joint Venture Acquires 521-Unit Inland Empire Apartment Complex for $227 Million
ASB and Western National Group Joint Venture Acquires 521-Unit Inland Empire Apartment Complex for $227 Million
ASB made the investment on behalf of its Allegiance Fund, a $7.4 billion core investment vehicle.
Nor’wood Development Group, one of the Springs’ largest real estate developers, and Western National Group of Irvine, Calif. ... will partner to develop the projects
Both parties were equal partners who would be involved in the projects’ financing
Western will develop and build the projects, while Nor’wood will provide market expertise and obtain regulatory OKs.
| REAL ESTATE LICENCE | 00838846 California Department of Real Estate · US · LICENSED |
| United States | active 4 projects tracked |
| Residential, for rent | 4 of 4 |
| Retail | 1 of 4 |
### Michael K. Hayde Chairman of the Board and Chief Investment Officer Western National Group
Mr. Hayde is former chair of the California Housing Council, Trustee of the Urban Land Institute and the ULI Foundation, and a Member of the Board of the California Business Roundtable.
### Michael K. Hayde Chairman of the Board and Chief Investment Officer Western National Group
Having joined the firm in 1971, he became president of Western National Properties, the development arm of WNG, in 1981. He became CEO of the Group in 1994
As Chief Investment Officer, Michael K. Hayde is responsible for the operations and organization of Western National Group ... Mr. Hayde has been involved in the development and construction of over 40,000 multifamily units since joining WNG.
As Chief Investment Officer ... joined the firm in 1971 ... became CEO of the Group in 1994 ... involved in the development and construction of over 40,000 multifamily units
### Michael K. Hayde Chairman of the Board and Chief Investment Officer Western National Group
Ms. Breit holds a BS in Applied Ecology and a Certificate in Human Resources Management from the University of California, Irvine.
Ms. Breit holds a BS in Applied Ecology and a Certificate in Human Resources Management from the University of California, Irvine.
### Cyndy Breit Senior Vice President, Risk Management, Human Resources and Investor Relations, Western National Group
https://www.linkedin.com/in/cyndy-breit-08b43949
### Cyndy Breit Senior Vice President, Risk Management, Human Resources and Investor Relations, Western National Group
Having joined Western National Group in 2001 as an Environmental Health and Safety Manager, Ms. Breit was promoted to Director of Risk Management in 2004 and to Vice President of Risk Management in 2007.
As Senior Vice President with Western National Group, Cyndy Breit is responsible for providing oversight and support for all aspects of the Risk Management, Human Resources and the Investor Relations departments.
As Senior Vice President ... joined Western National Group in 2001 ... member of the Executive Committee and the Board of Directors.
### Cyndy Breit Senior Vice President, Risk Management, Human Resources and Investor Relations, Western National Group
One of the industry’s biggest challenges is ensuring multifamily communities’ long-term value through tough economic times like now.Multifamily Executive November 8, 2023https://www.multifamilyexecutive.com/business-finance/leadership/q-a-with-western-national-property-managements-laura-khouri_o
I’m optimistic that the lending environment will ease up and enable more investors to get in the game.Multifamily Executive November 8, 2023https://www.multifamilyexecutive.com/business-finance/leadership/q-a-with-western-national-property-managements-laura-khouri_o
As an owner ourselves, we have a unique perspective that allows us to understand other owners’ goals and deliver what they want.Multifamily Executive November 8, 2023https://www.multifamilyexecutive.com/business-finance/leadership/q-a-with-western-national-property-managements-laura-khouri_o
Laura Khouri President, WNPM ... Lkhouri@wng.com
### Laura A. Khouri President and Chief Operating Officer Western National Property Management
https://linkedin.com/in/laurakhouri
I serve on the board of directors of Laura's House ... I also served as board trustee of Chapman University ... served as president of the board of directors for the Prentice School
One of the industry’s biggest challenges is ensuring multifamily communities’ long-term value through tough economic times like now.
I’m optimistic that the lending environment will ease up and enable more investors to get in the game.
As an owner ourselves, we have a unique perspective that allows us to understand other owners’ goals and deliver what they want.
### Laura A. Khouri President and Chief Operating Officer Western National Property Management
Ms. Khouri joined WNG in 1985.
Laura Khouri is President and Chief Operating Officer of WNPM ... Ms. Khouri is responsible for the operations of the property management division and provides strategic direction to the company relative to its portfolio of multifamily assets.
President and Chief Operating Officer ... manages nearly 23,000 apartments ... joined WNG in 1985.
### Laura A. Khouri President and Chief Operating Officer Western National Property Management
Mr. Collins earned his Bachelors of Science degree in Construction Management from Brigham Young University
Jonathan Collins President, WNB & WNC ... JCollins@wng.com
### Jonathan Collins President Western National Builders and Western National Contractors
https://linkedin.com/in/jono-collins-1b37335
### Jonathan Collins President Western National Builders and Western National Contractors
Mr. Collins joined Western National Contractors in 2005
Mr. Jonathan Collins, as President of Western National Builders (WNB) and Western National Contractors (WNC), is responsible for all of the construction activities for WNG.
President ... joined Western National Contractors in 2005 ... overseeing the construction of more than 10,000 units ... earned his Bachelors of Science degree in Construction Management ... licensed General Contractor.
### Jonathan Collins President Western National Builders and Western National Contractors
Mr. Scott earned a BA from University of California, Santa Barbara and is a Certified Public Accountant.
### Jeffrey R. Scott Chief Financial Officer, Chief Compliance Officer Western National Group
https://linkedin.com/in/jeff-scott-16925b14
Prior to joining WNP, Brian was Vice President of Development at Morgan Group ... Previous to, Brian spent four years managing the Los Angeles market for UDR, Inc. ... six years at Archstone ... John Laing Homes Urban ... Webcor Builders.
### Jeffrey R. Scott Chief Financial Officer, Chief Compliance Officer Western National Group
Prior to joining WNG in 1985, Mr. Scott was employed by Touche Ross (now Deloitte & Touche).
Jeffrey R. Scott, as Chief Financial Officer of Western National Group, is responsible for corporate finance, project finance, accounting and financial reporting, taxation compliance and strategy, investor relations and reporting, as well as information technology.
Chief Financial Officer ... negotiation and placement of more than $1.2 Billion ... Certified Public Accountant.
### Jeffrey R. Scott Chief Financial Officer, Chief Compliance Officer Western National Group
Brian attended Whittier College where he earned his Bachelor of Arts in Political Science.
Brian Gilchrist Managing Director, Development, WNP ... BGilchrist@wng.com
### Brian Gilchrist Managing Director, Development Western National Properties
https://linkedin.com/in/brian-gilchrist-46bb9814
He is a member of the Urban Land Institute
Prior to joining WNP, Brian was Vice President of Development at Morgan Group ... Previous to, Brian spent four years managing the Los Angeles market for UDR, Inc. ... six years at Archstone ... John Laing Homes Urban ... Webcor Builders.
### Brian Gilchrist Managing Director, Development Western National Properties
Managing Director, Development - WESTERN NATIONAL PROPERTIES DBA WESTERN NATIONAL GROUP (Current) Jan 2020 - Present
As Managing Director of Development for Western National Properties, Brian is responsible for all aspects of the development process, including sourcing new investment opportunities, planning, entitlements, and design.
Managing Director of Development ... Vice President of Development at Morgan Group ... four years managing the Los Angeles market for UDR ... six years at Archstone ... Bachelor of Arts in Political Science.
### Brian Gilchrist Managing Director, Development Western National Properties
0 undated completions and 0 boundary-uncertain completions are retained but excluded from figures.
| Project | Location | Type | Units | Floors | Area | Cost | Payment plan | Launched | Construction start | Original target | Handover | Delay | Confidence | Status |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Agate at Palm Desert | Palm Desert, United States | residential for rent | 1501 | 3 | 154,173 sq ft | USD 44.4m other | — | 2024 | September 2024 | — | Jan 2025 – Dec 2025 | — | not scorable | completed |
| Link OC Apartments | Anaheim, United States | residential for rent | 4061 | 5 | — | — | — | 2023 | April 2023 | Jan 2020 – Dec 2020 | Oct 2024 | +51.5 mo (+46.0 to +57.0) | estimated | completed |
| The Platform Urban Apartments | San Jose, United States Berryessa | residential for rent, retail | 5511 | — | — | USD 137.5m construction loan | — | 2017 | July 11, 2017 | Jul 2019 – Sep 2019 | Jan 2019 – Dec 2019 | −1.5 mo (−8.0 to +5.0) | sourced | completed |
| Calligraphy Urban Residences | Brea, United States | residential for rent | 2061 | 4 | — | — | — | — | — | Jan 2019 – Mar 2019 | Jan 2018 – Dec 2018 | −7.5 mo (−14.0 to −1.0) | sourced | completed |
| Coverage | active |
| Tracked since | October 10, 2026 |
| Last checked | October 15, 2026 this month |
| Profile last researched | October 15, 2026 |
| Claim |